Frequently Asked Questions
When will my order arrive?
Do you offer services for "out of town" or welcome gifts?
Yes! For hand delivery on Long Island, we work with you to customize your welcome gifts, cover assembly, coordination and delivery to your hotel. Each additional hotel is $30. Contact us at firstname.lastname@example.org.
What is your return policy?
We do not offer returns and all sales are final. If you are unsatisfied with your giftbox, please email us within 24 hours at email@example.com
Do you offer custom gift services?
Yes, check out our e-mail a concierge page for all custom orders. Need inspiration? Check out our instagram page to see what we've been working on!
How is my gift wrapped?
All our gifts are packaged in wood boxes (or study white cardboard if applicable) and tied with ribbon, include a gift tag and dried seasonal sprig. Dried lavender, eucalyptus or an airplant are typically included inside the box as well.
Can I add a handwritten note?
Of course! A message for a handwritten note inside the box is available at checkout.